Shipping & Returns

Shipping Policy

At TOYWHIRL, we strive to get your books to you as quickly and safely as possible.

Shipping Times:

Domestic (U.S.): 3–7 business days
International: 1–3 weeks (depending on your location)

Shipping Methods:
We use trusted carriers to ensure your order arrives safely. You’ll receive a tracking number once your order is shipped so you can follow its journey.

Shipping Costs:
Shipping costs are calculated at checkout based on your location and order size. Occasionally, we offer free shipping promotions — check our website for updates!

Return & Exchange Policy

We want you to be completely satisfied with your purchase. If you’re not happy with your order, please contact us within 14 days of receiving it.

Return Conditions:

Items must be unused and in their original condition
Include original packaging and receipt

How to Return:
Email us at contact@toywhirls.store with your order number and reason for return. Our team will guide you through the process.

Refunds:
Once we receive your return, refunds are processed within 5–7 business days to your original payment method.

Exchanges:
If you’d like to exchange an item, please email us, and we’ll help you get the correct product as quickly as possible.